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Customer checks out
They pick "Pay with Zelle / Venmo" at checkout and get your payment instructions.
MarkPaid reads your Zelle and Venmo notifications, finds the order each payment belongs to, and marks it paid in your store. While you sleep.
Runs on your own server, with your own logins. It can read orders and mark them paid. That's it. No moving money.
A customer Venmos you at 11pm. The money's sitting in your account. But the order in Shopify says unpaid, so nothing ships until a human opens the payment email, reads the name, scrolls the order list, finds the match, and clicks mark as paid.
Now do that forty times a day. On weekends. While you're at dinner. Squinting at screenshots, hoping you didn't just ship a $200 order to someone who never actually sent the money.
Every order stuck on "unpaid" is an order not shipping, and a customer wondering where their stuff is.
A payment lands. MarkPaid reads it, finds the order, and marks it paid in your store, where it drops into your normal fulfillment flow like any card sale. You did nothing. You were asleep.
They pick "Pay with Zelle / Venmo" at checkout and get your payment instructions.
Their bank or Venmo sends you a notification email, like always.
It pulls the amount, sender, and the order number from the memo.
Matched and marked paid in your store, with a note on the order.
You tell customers to put their order number in the payment memo. MarkPaid only auto-approves when it's certain. When it isn't, a human decides.
MarkPaid reads payment emails and marks orders paid. It cannot send, refund, or cancel anything. That's the entire list of what it can do.
Each auto-approval writes a note on the order timeline: which payment, what amount, which rule, how confident. You can always see why an order was marked paid.
Your server, your Shopify token, your inbox. Nobody sits between your customers, your store, and your bank account.
Start in observe-only mode. For the first few days it tells you what it would do without doing it, so you can check its work against your own.
I run marketing for a supplement brand. We hit our payment processor's ceiling and moved the overflow to Zelle and Venmo. Within a week we were buried in manual verification, marking orders paid by hand at all hours.
So I built MarkPaid for us. It worked. Now I'm handing it to other stores stuck in the same spot.
— Daniel, founder of MarkPaid
A VA doing this badly costs you more, and they don't work at 3am.
No per-order fees, ever. The price is the same whether you do 10 orders a month or 1,000.
It never guesses. The payment goes to a review queue with the most likely order already attached, matched by amount and name, and you confirm with one click. Most stores see this on 10 to 25 percent of payments. Everything else clears on its own.
No. It only looks at unpaid orders placed through your manual Zelle/Venmo method. Card orders run through Shopify exactly like they do today.
No, and that's by design. It has no ability to send, refund, or cancel. It reads notification emails and marks orders paid. Nothing else.
Use a Venmo business profile and Zelle for Business through your bank. Personal accounts aren't meant for commercial use. MarkPaid works either way, and we'd keep these as a backup rail next to your main processor, not a full replacement.
Yes. MarkPaid connects to Shopify or WooCommerce. On Woo, it watches your on-hold orders (bank transfer, COD, or a custom Zelle/Venmo gateway) and moves verified ones to processing, with a note on the order. Same rules, same review queue.
Chase, Bank of America, Wells Fargo, and Zelle's own emails work out of the box. Other banks are usually a ten-minute addition, and that's included in onboarding.
About 30 minutes on a call. You bring your store and the inbox that gets your payment notifications. We handle the rest.
Tell us about your store and we'll reply within one business day with next steps, starting with an observe-only week so you can check its work.